1. Training Materials and Environmental Policy
• All training materials will be circulated online to delegates 7 days after the event, in line with our strict environmental policies.
2. Registration and Preparation
• Training registration closes 15 days before the actual training date to allow both the agency and delegates to prepare in advance.
• Delegates are expected to make necessary arrangements to attend the training, as no refunds will be issued for non-attendance.
3. Content Creation and Usage
• During the training, our photographer and content creator will capture images and videos, which EBC may use for its own purposes, including sales and marketing.
• By registering for our training, delegates and their organizations acknowledge and agree to EBC’s use of this content.
4. Refund Policy
• EBC has a strict 100% non-refundable policy for training bookings.
• However, delegates who fail to attend may join a similar training at a future date without additional payment.
5. Liability
• EBC does not take liability for any inconveniences arising from negligence by the host venue, including loss of property, food infection, or poor services.
6. Certificate of Completion
• A certificate of completion will be issued after delegates complete the post-training evaluation form.
7. General
• EBC reserves the right to modify or cancel training programs due to unforeseen circumstances.
• Delegates are expected to comply with EBC’s policies and procedures during the training.