Probono Policy

PRO BONO SERVICE POLICY

Purpose:

EBC, a business management consulting firm, recognizes the importance of giving back to the community and supporting clients in need. This policy outlines the guidelines for offering pro bono services, ensuring a mutually beneficial arrangement that fosters long-term relationships.

Scope:

Pro bono services refer to consulting services provided free of charge or at a significantly reduced fee to eligible clients.

Eligibility:

Clients must meet the following criteria to be considered for pro bono services:

• Demonstrated need for consulting services
• Limited financial resources
• Potential for mutual benefit (e.g., case study, referral, or future paid engagement)

Terms and Conditions:

1. Relationship Building: Pro bono services aim to establish a long-term relationship with the client.
2. Cost Sharing: The client is expected to cover minimal costs, including:
   • Logistics/fuel for consultants (150,000 UGX minimum per day)
   • Meals for consultants (150,000 UGX minimum per day)
3. Recommendation Letter: The client agrees to provide a recommendation letter if satisfied with the services.
4. Equal Partnership: Pro bono services are offered on a 50/50 basis, recognizing the value both parties bring to the engagement.
5. Scope of Work: Pro bono services will be limited to a specific scope, agreed upon by both parties.
6. Confidentiality: EBC and the client will maintain confidentiality of all information and data.
7. Conflicts of Interest: EBC will ensure objectivity and avoid conflicts of interest in its pro bono services.

Selection Process:

1. EBC will review requests for pro bono services and select clients based on eligibility criteria.
2. The client will be informed of the selection decision and terms and conditions within 7 working days.

Monitoring and Evaluation:

1. Regular check-ins will be conducted to ensure mutual benefit and satisfaction.
2. EBC reserves the right to terminate pro bono services if the terms and conditions are not met.

Amendments:

This policy may be amended or updated as necessary.

Additional Sections:

Recruitment:

EBC will promote its pro bono services through its website, social media, and networking events. Applications will be accepted on a rolling basis, and clients will be selected based on eligibility criteria.

Training:

EBC will offer training and capacity-building programs to staff and clients in relation to pro bono services.

Policy Requests:

EBC will share its policies upon request.