This training program is designed to equip professionals with the skills and strategies necessary for managing credit effectively and collecting debts efficiently while maintaining positive customer relationships. It covers the fundamentals of credit risk management, as well as the tools and techniques for successful debt recovery.

Key Focus Areas:

• Understanding Credit Management: Learn how to assess credit risk, set appropriate credit terms, and establish effective credit policies to minimize risk and ensure timely payments.
• Credit Analysis: Gain insights into evaluating a customer’s creditworthiness using financial statements, credit reports, and other tools to make informed lending decisions.
• Managing Customer Accounts: Develop strategies for monitoring credit accounts, maintaining accurate records, and managing customer relationships to prevent overdue payments.
• Debt Collection Techniques: Explore effective methods for collecting outstanding debts, including direct communication, negotiation, and using legal tools when necessary.
• Legal Considerations in Debt Collection: Understand the legal framework around debt collection, including regulations, rights of the debtor, and how to avoid legal pitfalls in the collection process.
• Dispute Resolution: Learn how to handle disputes professionally and find amicable solutions that protect both the company’s interests and customer relations.
• Preventing Bad Debt: Discover strategies to reduce the occurrence of bad debts, including credit limits, payment terms, and proactive communication with clients.
• Improving Cash Flow: Learn how efficient credit management and debt collection practices contribute to healthier cash flow and better financial management.

This training is ideal for credit managers, debt collection agents, accountants, and finance professionals who want to improve their skills in credit management, reduce bad debts, and optimize their organization’s financial health.