Cashier
Overview
Job Purpose:
The cashier is responsible for handling financial transactions, provide customer service and ensuring the accurate Record-keeping of sales and payments in the organization.
No. of Vacancies
1
Specific Skills
- Strong computer literacy and experience with point-of-sale systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in English and Luganda, an additional language is a plus.
- Strong attention to detail and accuracy.
- Cashier experience preferred.
Responsible For
1.Order Processing:
- Greet customers and assist them with locating their orders in the system.
- Verify order details on the screen, including products, quantities, prices, and delivery options.
- Confirm order accuracy and proceed with payment processing.
- Electronically tag orders for fulfilment by the inventory team.
- Communicate estimated delivery times to customers.
- Be familiar with all accepted payment methods (debit cards, mobile money, cash, cheques).
- Guide customers through cashless payment processes (cards, mobile money) and ensure compliance to SOPs and regulations.
- Handle cash transactions accurately and securely, following cash control procedures.
- Process credit sales where payment is received on delivery.
- Tag payments and issue receipts for all transactions.
- Maintain a positive and professional demeanor with customers.
- Actively listen to customer inquiries and address them promptly and accurately.
- Handle customer concerns empathetically and strive to find solutions.
- Provide clear information about orders, delivery timelines, and payment methods.
- Maintain assigned cash registers in a clean and orderly conditions.
- Reconcile daily mobile money transactions.
- Perform end-of-day procedures, including reviewing reports and submitting cash to the administrator.
- Participate in training sessions to update product knowledge, payment procedures, and company policies.
- Share best practices and contribute to a positive team culture.
Job Nature
Full Time
Educational Requirements
- Minimum of bachelor’s degree in accounting, Commerce, Business Administration, Business Computing or related field.
- One to two (1-2) years of relevant working experience as a Cashier or teller.
Year/s of Experience
1-2
Job Location
kampala
Job Level
junior
How to Apply
Interested candidates can send their resumes to cv@welcometoebc.com mentioning "Job Title" in the subject line.